Sheraton Phoenix Downtown Hotel
8.5Rating
ExcellentRated by Guests
1,997Reviews
What to expect
Pros
- 🌟Exceptional customer service with a personal touch
- 🏊Great amenities like a pool and well-equipped gym
- 🥂Lovely lounge and bar area for socializing
- 🍴Delicious food options at the on-site restaurant
- 🛏️Comfortable and spacious rooms with modern decor
- 🚗Convenient location within walking distance to attractions
- 👩💼Professional and helpful staff at the front desk
- 💪Fast and efficient elevators for easy access
- 🛁Well-maintained and luxurious bathrooms
- 🍹Great options for drinks and cocktails at the bar
Cons
- 🧹Issues with late check-out procedures
- 🦟Reported incidents of bed bugs in rooms
- 💸High destination fee and overpriced amenities
- 🍔Limited and expensive food options on-site
- 🚰Low water pressure in some rooms
- 🚗Limited parking options or high valet fees
- 🛎️Inconsistent room key functionality causing inconvenience
- 🌆Limited nearby dining and entertainment options
- 🧼Room cleanliness issues reported by guests
- 🛠️Maintenance delays or issues with room functionality
What this place has to offer
Things to do and ways to relaxBilliards, Bowling alley, Canoeing, Fitness center, Hiking, Horseback riding, On-site entertainment, Pub crawl, Squash court, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Sheraton Grand Phoenix is conveniently located in the popular Downtown Phoenix area. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Sheraton Grand Phoenix. Some of the well-appointed guestrooms feature flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. Sheraton Grand Phoenix combines warm hospitality with a lovely ambiance to make your stay in Phoenix (AZ) unforgettable.
Where you'll be sleeping
30 m²
Deluxe Room, Guest room, 1 King, City or Mountain view
1 king bed
Club King
1 king bed or 1 double bed or 1 super king bed
30 m²
Executive Room, Guest room, 1 King, City view, High floor
1 king bed
30 m²
Traditional Room, Guest room, 2 Double, City view, Low floor
2 double beds
30 m²
Executive Room, Club level, Guest room, 2 Double, City view
2 double beds
68 m²
One-Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed
1 sofa bed and 1 king bed or 1 king bed or 1 double bed or 1 queen bed and 1 double bed
30 m²
Traditional Room, Guest room, 1 King, City view, Low floor
1 king bed
68 m²
One-Bedroom Suite, 1 Bedroom Suite, 2 Double, Sofa bed
2 double beds
Traditional King
1 king bed or 1 double bed or 1 super king bed
30 m²
Deluxe Room, Guest room, 2 Double, City view, High floor
2 double beds
What other guests say about this hotel
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