Kempinski Hotel Grand Arena Bansko

Name: Kempinski Hotel Grand Arena Bansko
Address: #96 Pirin Street, Bansko, Blagoevgrad, 2770, Bulgaria
Rating: 9.267140600315956

Bansko, Bulgaria

9.3Rating

ExceptionalRated by Guests

1,266Reviews

What to expect

Pros

🌟Excellent spa facilities
🍳Great breakfast options
🏊‍♂️Variety of pools for relaxation
🏞️Beautiful mountain views
🍹Friendly and professional staff
🚗Convenient location with easy access to town
🧒Kids club and family-friendly amenities
💆‍♂️World-class spa treatments
🍽️Excellent dining options
🥂Complimentary welcome drinks

Cons

🍹Inconsistent service at pool bar
💰High prices for food and beverages
🙅‍♂️Unfriendly or nervous staff members
🌡️Inadequate air conditioning in rooms
🍴Limited or overpriced dining options
🛏️Old or uncomfortable bedding and mattresses
🚪Lack of handles in shower cabins
🎿Messy ski room and storage area
🔑Inconsistent or delayed Wi-Fi services
🥤Drinks not included in meal packages

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Fishing, Fitness center, Foot bath, Game room, Hiking, Horseback riding, Hot tub, Light therapy, Massage, Nightclub, On-site entertainment, Pool with view, Sauna, Ski lessons, Skiing, Solarium, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Russian, Greek, Bulgarian

Kempinski Hotel Grand Arena Bansko is perfectly located for both business and leisure guests in Bansko. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace, are at hand. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, separate living room, internet access – wireless (complimentary), whirlpool bathtub. Take a break from a long day and make use of ski equipment rentals, ski lessons, hot tub, fitness center, sauna. A welcoming atmosphere and excellent service are what you can expect during your stay at Kempinski Hotel Grand Arena Bansko.