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Lobby
Lobby
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Swimming pool
Swimming pool
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Bar/lounge
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Meeting room / ballrooms
Fitness center
Fitness center
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Meeting room / ballrooms
Meeting room / ballrooms
Restaurant
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Bar/lounge
Coffee shop
Meeting room / ballrooms
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Bar/lounge
Restaurant
Bar/lounge
Fitness center
Restaurant
Ballroom
Bathroom
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Meeting room / ballrooms
Meeting room / ballrooms
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Sheraton Phoenix Downtown Hotel

8.0Rating
ExcellentRated by Guests
194Reviews

What to expect

Pros

  • 🌟Exceptional customer service with a personal touch
  • 🏊Great amenities like a pool and well-equipped gym
  • 🥂Lovely lounge and bar area for socializing
  • 🍴Delicious food options at the on-site restaurant
  • 🛏️Comfortable and spacious rooms with modern decor
  • 🚗Convenient location within walking distance to attractions
  • 👩‍💼Professional and helpful staff at the front desk
  • 💪Fast and efficient elevators for easy access
  • 🛁Well-maintained and luxurious bathrooms
  • 🍹Great options for drinks and cocktails at the bar

Cons

  • 🧹Issues with late check-out procedures
  • 🦟Reported incidents of bed bugs in rooms
  • 💸High destination fee and overpriced amenities
  • 🍔Limited and expensive food options on-site
  • 🚰Low water pressure in some rooms
  • 🚗Limited parking options or high valet fees
  • 🛎️Inconsistent room key functionality causing inconvenience
  • 🌆Limited nearby dining and entertainment options
  • 🧼Room cleanliness issues reported by guests
  • 🛠️Maintenance delays or issues with room functionality

What this place has to offer

Things to do and ways to relaxBilliards, Bowling alley, Canoeing, Fitness center, Hiking, Horseback riding, On-site entertainment, Pub crawl, Squash court, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Sheraton Grand Phoenix is conveniently located in the popular Downtown Phoenix area. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Sheraton Grand Phoenix. Some of the well-appointed guestrooms feature flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. Sheraton Grand Phoenix combines warm hospitality with a lovely ambiance to make your stay in Phoenix (AZ) unforgettable.

Where you'll be sleeping

Deluxe Room, Guest room, 1 King, City or Mountain view image 1
Deluxe Room, Guest room, 1 King, City or Mountain view image 2
Deluxe Room, Guest room, 1 King, City or Mountain view image 3
Deluxe Room, Guest room, 1 King, City or Mountain view image 4
Deluxe Room, Guest room, 1 King, City or Mountain view image 5
Deluxe Room, Guest room, 1 King, City or Mountain view image 6
Deluxe Room, Guest room, 1 King, City or Mountain view image 7
Deluxe Room, Guest room, 1 King, City or Mountain view image 8
Deluxe Room, Guest room, 1 King, City or Mountain view image 9
Deluxe Room, Guest room, 1 King, City or Mountain view image 10
Deluxe Room, Guest room, 1 King, City or Mountain view image 11
Deluxe Room, Guest room, 1 King, City or Mountain view image 12
30 m²

Deluxe Room, Guest room, 1 King, City or Mountain view

1 king bed

Club King image 1
Club King image 2
Club King image 3
Club King image 4
Club King image 5
Club King image 6
Club King image 7
Club King image 8
Club King image 9
Club King image 10
Club King image 11
Club King image 12
Club King image 13
Club King image 14
Club King image 15
Club King image 16

Club King

1 king bed or 1 double bed or 1 super king bed

Executive Room, Guest room, 1 King, City view, High floor image 1
Executive Room, Guest room, 1 King, City view, High floor image 2
Executive Room, Guest room, 1 King, City view, High floor image 3
Executive Room, Guest room, 1 King, City view, High floor image 4
Executive Room, Guest room, 1 King, City view, High floor image 5
Executive Room, Guest room, 1 King, City view, High floor image 6
Executive Room, Guest room, 1 King, City view, High floor image 7
Executive Room, Guest room, 1 King, City view, High floor image 8
Executive Room, Guest room, 1 King, City view, High floor image 9
Executive Room, Guest room, 1 King, City view, High floor image 10
Executive Room, Guest room, 1 King, City view, High floor image 11
30 m²

Executive Room, Guest room, 1 King, City view, High floor

1 king bed

Traditional Room, Guest room, 2 Double, City view, Low floor image 1
Traditional Room, Guest room, 2 Double, City view, Low floor image 2
Traditional Room, Guest room, 2 Double, City view, Low floor image 3
Traditional Room, Guest room, 2 Double, City view, Low floor image 4
Traditional Room, Guest room, 2 Double, City view, Low floor image 5
Traditional Room, Guest room, 2 Double, City view, Low floor image 6
Traditional Room, Guest room, 2 Double, City view, Low floor image 7
Traditional Room, Guest room, 2 Double, City view, Low floor image 8
Traditional Room, Guest room, 2 Double, City view, Low floor image 9
Traditional Room, Guest room, 2 Double, City view, Low floor image 10
Traditional Room, Guest room, 2 Double, City view, Low floor image 11
30 m²

Traditional Room, Guest room, 2 Double, City view, Low floor

2 double beds

Executive Room, Club level, Guest room, 2 Double, City view image 1
Executive Room, Club level, Guest room, 2 Double, City view image 2
Executive Room, Club level, Guest room, 2 Double, City view image 3
Executive Room, Club level, Guest room, 2 Double, City view image 4
Executive Room, Club level, Guest room, 2 Double, City view image 5
Executive Room, Club level, Guest room, 2 Double, City view image 6
Executive Room, Club level, Guest room, 2 Double, City view image 7
Executive Room, Club level, Guest room, 2 Double, City view image 8
Executive Room, Club level, Guest room, 2 Double, City view image 9
Executive Room, Club level, Guest room, 2 Double, City view image 10
Executive Room, Club level, Guest room, 2 Double, City view image 11
30 m²

Executive Room, Club level, Guest room, 2 Double, City view

2 double beds

One-Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed image 1
One-Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed image 2
One-Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed image 3
One-Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed image 4
One-Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed image 5
One-Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed image 6
One-Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed image 7
One-Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed image 8
One-Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed image 9
One-Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed image 10
68 m²

One-Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed

1 sofa bed and 1 king bed or 1 king bed or 1 double bed or 1 queen bed and 1 double bed

Traditional Room, Guest room, 1 King, City view, Low floor image 1
Traditional Room, Guest room, 1 King, City view, Low floor image 2
Traditional Room, Guest room, 1 King, City view, Low floor image 3
Traditional Room, Guest room, 1 King, City view, Low floor image 4
Traditional Room, Guest room, 1 King, City view, Low floor image 5
Traditional Room, Guest room, 1 King, City view, Low floor image 6
Traditional Room, Guest room, 1 King, City view, Low floor image 7
Traditional Room, Guest room, 1 King, City view, Low floor image 8
Traditional Room, Guest room, 1 King, City view, Low floor image 9
Traditional Room, Guest room, 1 King, City view, Low floor image 10
30 m²

Traditional Room, Guest room, 1 King, City view, Low floor

1 king bed

One-Bedroom Suite, 1 Bedroom Suite, 2 Double, Sofa bed image 1
One-Bedroom Suite, 1 Bedroom Suite, 2 Double, Sofa bed image 2
One-Bedroom Suite, 1 Bedroom Suite, 2 Double, Sofa bed image 3
One-Bedroom Suite, 1 Bedroom Suite, 2 Double, Sofa bed image 4
One-Bedroom Suite, 1 Bedroom Suite, 2 Double, Sofa bed image 5
One-Bedroom Suite, 1 Bedroom Suite, 2 Double, Sofa bed image 6
One-Bedroom Suite, 1 Bedroom Suite, 2 Double, Sofa bed image 7
One-Bedroom Suite, 1 Bedroom Suite, 2 Double, Sofa bed image 8
One-Bedroom Suite, 1 Bedroom Suite, 2 Double, Sofa bed image 9
One-Bedroom Suite, 1 Bedroom Suite, 2 Double, Sofa bed image 10
68 m²

One-Bedroom Suite, 1 Bedroom Suite, 2 Double, Sofa bed

2 double beds

Traditional King image 1
Traditional King image 2
Traditional King image 3
Traditional King image 4
Traditional King image 5
Traditional King image 6
Traditional King image 7
Traditional King image 8
Traditional King image 9
Traditional King image 10
Traditional King image 11
Traditional King image 12
Traditional King image 13

Traditional King

1 king bed or 1 double bed or 1 super king bed

Deluxe Room, Guest room, 2 Double, City view, High floor image 1
Deluxe Room, Guest room, 2 Double, City view, High floor image 2
Deluxe Room, Guest room, 2 Double, City view, High floor image 3
Deluxe Room, Guest room, 2 Double, City view, High floor image 4
Deluxe Room, Guest room, 2 Double, City view, High floor image 5
Deluxe Room, Guest room, 2 Double, City view, High floor image 6
Deluxe Room, Guest room, 2 Double, City view, High floor image 7
Deluxe Room, Guest room, 2 Double, City view, High floor image 8
Deluxe Room, Guest room, 2 Double, City view, High floor image 9
30 m²

Deluxe Room, Guest room, 2 Double, City view, High floor

2 double beds

What other guests say about this hotel

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Where you'll be staying