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What to expect
Pros
- 🌟Exceptional customer service with a personal touch
- 🏊Great amenities like a pool and well-equipped gym
- 🥂Lovely lounge and bar area for socializing
- 🍴Delicious food options at the on-site restaurant
- 🛏️Comfortable and spacious rooms with modern decor
- 🚗Convenient location within walking distance to attractions
- 👩💼Professional and helpful staff at the front desk
- 💪Fast and efficient elevators for easy access
- 🛁Well-maintained and luxurious bathrooms
- 🍹Great options for drinks and cocktails at the bar
Cons
- 🧹Issues with late check-out procedures
- 🦟Reported incidents of bed bugs in rooms
- 💸High destination fee and overpriced amenities
- 🍔Limited and expensive food options on-site
- 🚰Low water pressure in some rooms
- 🚗Limited parking options or high valet fees
- 🛎️Inconsistent room key functionality causing inconvenience
- 🌆Limited nearby dining and entertainment options
- 🧼Room cleanliness issues reported by guests
- 🛠️Maintenance delays or issues with room functionality
What this place has to offer
Sheraton Grand Phoenix is conveniently located in the popular Downtown Phoenix area. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Sheraton Grand Phoenix. Some of the well-appointed guestrooms feature flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. Sheraton Grand Phoenix combines warm hospitality with a lovely ambiance to make your stay in Phoenix (AZ) unforgettable.
Where you'll be sleeping












Deluxe Room, Guest room, 1 King, City or Mountain view
1 king bed
















Club King
1 king bed or 1 double bed or 1 super king bed











Executive Room, Guest room, 1 King, City view, High floor
1 king bed











Traditional Room, Guest room, 2 Double, City view, Low floor
2 double beds











Executive Room, Club level, Guest room, 2 Double, City view
2 double beds










One-Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed
1 sofa bed and 1 king bed or 1 king bed or 1 double bed or 1 queen bed and 1 double bed










Traditional Room, Guest room, 1 King, City view, Low floor
1 king bed










One-Bedroom Suite, 1 Bedroom Suite, 2 Double, Sofa bed
2 double beds













Traditional King
1 king bed or 1 double bed or 1 super king bed









Deluxe Room, Guest room, 2 Double, City view, High floor
2 double beds
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 26.26% over the period.
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