Exterior view
Exterior view
Exterior view
View
Interior view
Exterior view
Exterior view
View
Exterior view
Exterior view
Exterior view
Exterior view
Interior view
Exterior view
Lobby
Lobby
Reception
Reception
Lobby
Lobby
Lobby
Deluxe Room - Interior view
Swimming pool
Suite Room - View
Food and beverages
Buffet
Food and beverages
Food and beverages
Food and beverages
Buffet
Suite Room - Room plan
Parking lot
Bar/lounge
Superior Room With 2 Single Beds - Room plan
Food and beverages
Coffee shop
Bathroom
Buffet
Executive lounge
Ballroom
Food and beverages
Bar/lounge
Bar/lounge
Food and beverages
Bar/lounge
Garden
Coffee shop
Shared lounge/TV area
Coffee shop
Attractions
Bar
Garden
Facilities
Attractions
Garden
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null
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Buffet
1 King Bed Superior Room - Room plan
Garden
Food and beverages
Garden
Superior Room With 2 Single Beds - Bed
Surrounding environment
Banquet hall
Facilities
Buffet
Buffet
Buffet

Phoenix Hotel

8.4Rating
ExcellentRated by Guests
99Reviews

What to expect

Pros

  • 🌟Lovely views of the river and countryside
  • 🛏️Comfortable and clean rooms with modern bathrooms
  • 🏊Huge pool in the basement and gym facilities available
  • 🍳Large and varied breakfast selection with fresh Pho and rice rolls
  • 👨‍👩‍👧‍👦Family-friendly atmosphere with spacious rooms and good service
  • 🍽️In-house restaurant with gluten-free options and delicious food
  • 🚗Convenient location with easy access to motorbike rental stores and bus stations
  • 🤝Efficient and helpful staff who provide excellent service
  • 🌄Fantastic views from the balcony and riverside rooms
  • 🍸Pleasant place to enjoy drinks by the river

Cons

  • 🦟Mosquitoes in the terrace area
  • 🥐Dried out fruit and overcooked coffee at breakfast
  • 🚫Poor soundproofing from street noise in some rooms
  • ⚡️Power cuts occurring regularly without a backup generator
  • 🍷Limited or no wine list available at the restaurant
  • 🚭Smoking allowed in lobby area
  • 📶Weak WiFi connection throughout the hotel
  • 🛏️Drainage issues in the shower causing flooding
  • 🍴Slow service and missing condiments at mealtimes
  • 🍽️Limited breakfast options catering mainly to Vietnamese clientele

What this place has to offer

Things to do and ways to relaxFishing, Fitness center, Foot bath, Game room, Golf course [on-site], Hiking, Hot tub, Karaoke, Light therapy, Massage, Massage chair, On-site entertainment, Pool with view, Pub crawl, Sauna, Solarium, Spa, Spa/sauna, Steamroom, Tours, Water park, Water sports (non-motorized), Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Grocery delivery, Kitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese], Vietnamese

Where you'll be sleeping

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30 m²

Deluxe Room

1 king bed

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44 m²

Suite Room

1 king bed or 1 double bed & 2 sofa beds & 2 sofa beds

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30 m²

Superior Room With 2 Single Beds

2 single beds

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30 m²

1 King Bed Superior Room

1 king bed

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29 m²

Phòng Nghỉ Theo Giờ - 150 Phút Trong Ngày

1 king bed

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35 m²

Superior Single Room

2 single beds or 1 single bed & 1 single bed

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35 m²

Superior Double Room

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35 m²

Superior Double

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Room Assigned on Arrival

1 single bed

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Twin/Double room - Superior

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying