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JW Marriott Hotel Surabaya

Name: JW Marriott Hotel Surabaya
Address: Jl. Embong Malang 85-89, Surabaya, East Java, 60261, Indonesia
Rating: 8.788603398259438

Surabaya, Indonesia

8.8Rating

ExcellentRated by Guests

2,413Reviews

What to expect

Pros

🌟Friendly and attentive staff
🏊Fantastic pool and garden area
🍽️Great breakfast with a wide variety of options
💆‍♂️Free spa facilities
🤝Excellent service and hospitality
🍹Multiple dining options available
💪Convenient location near attractions and malls
🏨Luxurious hotel with spacious rooms
🌺Beautiful and well-maintained garden
🧖‍♂️Skilled therapists at the spa center

Cons

🕌Separate spa facilities for men and women may be inconvenient
🔊Noise disturbances like loud calls to prayer
🛁Absence of bathtubs in some rooms
📺Rooms lack modern amenities like smart TVs
🚗Limited or inconvenient parking options
🔨Some areas of the hotel may feel outdated and in need of upgrades
🌧️Traffic noise at night in certain rooms
🧺Housekeeping standards may vary and need improvement
🚭Room assignment discrepancies such as smoking rooms for non-smokers
💡Dim lighting in rooms may be insufficient

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, Nightclub, On-site entertainment, Pool with view, Sauna, Spa, Steamroom, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Indonesian, Malay

JW Marriott Surabaya Hotel is a popular choice amongst travelers in Surabaya, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the JW Marriott Surabaya Hotel. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, mirror, slippers, towels, closet. Take a break from a long day and make use of hot tub, fitness center, sauna, outdoor pool, massage. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at JW Marriott Surabaya Hotel.