Grand Sapphire Hotel
7.3Rating
Very GoodRated by Guests
144Reviews
What to expect
Pros
- 🏨Great central locations in the city for easy access to attractions and restaurants
- 🍽️Decent breakfast options with fresh and delicious food choices
- 🛏️Comfortable and clean rooms with cozy ambiance
- 👪Family-friendly accommodations with spacious rooms and amenities
- 👍Friendly and helpful staff providing excellent service
- 🚕Assistance with taxi bookings and transfers to various destinations
- 💧Complimentary drinking water provided for guests' convenience
- 🌟Unique golden aesthetic and boutique feel to the hotel
- 🛋️Ornate and fancy elevators adding charm to the hotel's ambiance
- 👨👩👧Suitable for families with children, offering extra beds and baby cots
Cons
- ❄️Rooms can be cold and drafty, requiring additional heating
- 💡Inability to turn off lights in the room without removing key card, affecting sleep quality
- 📶Poor Wi-Fi connection, hindering internet access for guests
- 🚪Issues with room doors and shower cabin functionality
- 🥘Limited and underwhelming breakfast options, lacking variety
- 🎥Disruptions from movie filming or noise disturbances in hotel corridors
- 💸Overpriced accommodations compared to the quality provided
- 🛠️Maintenance issues such as broken heaters and delayed repairs
- 🕰️Late room readiness during check-in, causing inconvenience for guests
- 💧Unreliable hot water supply and water leakage problems in bathrooms
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Foot bath, Game room, Hammam, Massage, Spa, Spa/sauna, Steamroom
Services and conveniencesDaily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Russian
Ideally located in the prime touristic area of Almaty, Grand Sapphire Hotel promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the Grand Sapphire Hotel. Some of the well-appointed guestrooms feature air conditioning, heating, wake-up service, desk, mini bar. Enjoy the hotel's recreational facilities, including sauna, spa, massage, steamroom, before retiring to your room for a well-deserved rest. Discover all Almaty has to offer by making Grand Sapphire Hotel your base.
Where you'll be sleeping
15 m²
Standard Double Room
1 double bed
51 m²
Duplex Suite
1 double bed & 1 sofa bed
23 m²
Standard Twin Room
2 single beds
27 m²
Family Room
1 single bed and 1 sofa bed or 1 sofa bed and 1 double bed
37 m²
Comfort Double Room
1 single bed and 1 double bed or 1 sofa bed and 1 double bed
46 m²
Suite
1 double bed & 1 single bed
14 m²
Superior Double or Twin Room
1 double bed or 2 single beds
14 m²
Single Room
1 single bed
32 m²
Deluxe Room
1 queen bed
18 m²
Standard Room
1 double bed or 2 single beds
What other guests say about this hotel
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