Crystalbrook Riley
8.5Rating
ExcellentRated by Guests
2,088Reviews
What to expect
Pros
- 🌟Excellent service and friendly staff
- 🏊Amazing pool facilities
- 🍴Delicious breakfast with ample choices
- 🏖️Beautiful sea view from the room
- 🛏️Comfortable and modern room amenities
- 🍹Great rooftop bar with stunning views
- 🚗Convenient location close to city attractions
- 🏝️Spacious and well-appointed rooms
- 👨👩👧👦Interconnecting rooms for families
- 🌴Tropical relaxation vibe throughout the hotel
Cons
- 🛄Issues with lost or mishandled luggage
- 🕊️Birds hitting windows causing noise disturbance
- 🦟Bedbug infestation reported by guests
- 🍽️Limited food options and slow service at restaurants
- 🧺Late room cleaning service and towel shortages
- 🐦Pigeon presence around breakfast area
- 🚪Lack of balcony furniture in some rooms
- 🏊♂️Overcrowding and difficulty finding pool seating
- 🦠Mouldy smell in certain rooms
- 💰High cost of additional services like parking
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Hot tub, Massage, On-site entertainment, Pool with view, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Japanese
Riley a Crystalbrook Collection Resort is a popular choice amongst travelers in Cairns, whether exploring or just passing through. The property offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the property's 24-hour room service, 24-hour security, 24-hour front desk, bar, bicycle rental. Designed for comfort, selected guestrooms offer complimentary tea, closet, towels, carpeting, slippers to ensure a restful night. The property offers various recreational opportunities. For reliable service and professional staff, Riley a Crystalbrook Collection Resort caters to your needs.
Where you'll be sleeping
64 m²
Family Room with Sea View
1 king bed and 2 single beds
30 m²
Panoramic Sea View Room with King Bed
1 king bed
32 m²
King Room With Sea View
1 king bed
64 m²
Family Room
1 king bed and 2 single beds
32 m²
Resort Twin Room
2 single beds
69 m²
Suite
1 king bed & 1 sofa bed
32 m²
Urban King
1 king bed or 2 single beds
32 m²
Urban Twin
2 single beds
32 m²
Resort Room King
1 king bed
64 m²
Family Room with City View - Urban
1 king bed and 2 single beds
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