JW Marriott Gold Coast Resort & Spa
8.9Rating
ExcellentRated by Guests
4,255Reviews
What to expect
Pros
- 🌴Incredible outdoor facilities with a unique saltwater pool filled with tropical fish
- 👪A paradise for kids with sandy beach pool, hot tubs, and interesting wildlife
- 🏨Beautifully designed lobby with a Bali-inspired aesthetic
- 🚿Recently renovated rooms with luxurious amenities and high-end toiletries
- 🍳Exceptional 5-star weekend breakfast with delicious food
- 🤝Top-notch service with friendly and helpful staff
- 🌅Great location close to the beach and downtown area
- 🏊Heated pool and saltwater lagoon with tropical fish
- 🥂Reasonably priced food and beverage options within the hotel
- 🎉Outstanding staff providing exceptional service and creating memorable experiences
Cons
- 🚧Noisy building work during weekdays
- 💸Restrictive and expensive food vouchers with many terms and conditions
- 🍴Stingy management in terms of food and beverage offerings
- 🔨Ongoing renovations causing inconvenience
- 📧Poor communication and responsiveness to guest requests
- 🛋️Uncomfortable and stained pool furniture
- 🥚Lack of egg station and poor quality tea/coffee at breakfast
- 🏊♂️Pool cleanliness issues with leaves and scum floating in the water
- 🛏️Inconsistent room cleaning service standards
- 🤷♂️Lack of personal touch and exceptional customer service
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Hiking, Hot tub, Massage, On-site entertainment, Private beach, Sauna, Snorkeling, Spa, Spa/sauna, Steamroom, Table tennis, Tennis court, Tours, Water sports (non-motorized), Watersport equipment rentals
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Filipino, Hindi, Chinese [Mandarin], French, Portuguese, Italian, Arabic, Dutch, Chinese [Cantonese], Korean, Russian, Vietnamese, Japanese, Danish, Greek, Bulgarian
Ideally located in the prime touristic area of Surfers Paradise, Surfers Paradise Marriott Resort & Spa promises a relaxing and wonderful visit. The hotel has everything you need for a comfortable stay. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, laundromat. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service. The hotel's peaceful atmosphere extends to its recreational facilities which include snorkeling, hot tub, private beach, fitness center, sauna. For reliable service and professional staff, Surfers Paradise Marriott Resort & Spa caters to your needs.
Where you'll be sleeping
133 m²
1 Bedroom Presidential Suite, 1 King, Ocean view, Balcony
1 king bed
92 m²
1 Bedroom Residential Suite, 1 King, Ocean view, Balcony
1 king bed
68 m²
Junior Suite Internal, 1 King, Ocean view, Balcony
1 king bed
Guest room
1 double bed & 2 double beds or 1 king bed
42 m²
Guest room, 1 King, Ocean view, Balcony
1 king bed
68 m²
Junior Suite Corner, 1 King, Ocean view, Balcony
1 king bed
42 m²
Guest room, 2 Double, Ocean view, Balcony
2 double beds
42 m²
Group Room, Guest room, 1 King or 2 Double
93 m²
1 Bedroom Executive Suite, 1 King, Ocean view, Corner room
1 king bed
42 m²
Guest room, 2 Double, Mountain view, Balcony
2 double beds
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